Financial Aid and Student Accounts

Within this site you will find information about applying for financial aid, important deadlines, and the various financial aid programs offered at Shenandoah University. The staff of the Office of Financial Aid is here to help you. If you need assistance, please contact or visit our office.

Within this site you will find information about applying for financial aid, important deadlines, and the various financial aid programs offered at Shenandoah University. The staff of the is here to help you. If you need assistance, please contact or visit our office.

Contact Information
1460 University Drive
Winchester, VA 22601

Phone: (540) 665-4538 or (800) 432-2266
Fax: (540) 665-4939
E-mail: finaid@su.edu

Location
Wilson Hall 223

Federal School Code
003737

Office of Student Accounts

The Office of Student Accounts provides financial counseling for students and parents. Our office approves and processes in house payment plans, processes invoices to third party payers, and sends monthly billing statements to students. All billing statements are sent directly to the student.

Refund checks are approved and processed by the Office of Student Accounts for those students who have a credit due to overpayment or due to having an excess of Title IV Aid funds.

Mission Statement

The mission of the Student Accounts Office is to provide the highest standard of service by maintaining accurate student financial records while consistently adhering to the policies and practices of Shenandoah University.

The Guiding Principals of the Student Accounts Office are:

To provide timely, accurate and efficient services to our customers
To provide effective dialogue and communication
To perform all duties with the utmost integrity and honesty
To promote a positive, just and equitable work environment
To ensure a quality workforce equipped with appropriate skills and knowledge

Student Accounts
1460 University Drive
Winchester, VA 22601
Phone: (540) 665-4607 & (540) 678-4476
Fax: (540) 665-5433

Office Hours:
Monday - Friday
9 a.m. to 5 p.m.

Contacts:

Sherry Whitelaw
Director of Student Accounts
Phone: (540) 665-4607

Susan Dawson
Student Accounts Assistant
Phone: (540) 678-4476

Donna Aclin
Administrative Assistant
Phone: (540) 542-6519