VA Certifying Official

The VA Certifying Official is the liaison between Shenandoah University and the U.S. Department of Veterans Affairs. The Certifying Official for Shenandoah University is the Registrar. This person is responsible for reporting student enrollment information (term dates and credit loads) to the VA so benefit payments are disbursed. Students with VA Benefits must enroll for the VA benefits online by using the Veterans Online Application at

Once the student has enrolled online it may take up to 12 weeks to receive the Certificate of Eligibility. Once the student receives this Certificate, a copy of the Certificate needs to be submitted to the Registrar’s Office. Once this is received the Registrar will certify the student online.

Automatic Enrollment
Once VA Benefits are granted and the student remains a full time student, the Registrar’s office will automatically update enrollment certifications 30 days prior to the start of a new semester.

Veteran Advocates
Two faculty members serve as advocates for veterans and military students enrolled at Shenandoah University. They can help by: 

– Fielding questions about VA Educational Benefits
– Directing students to the right contact on campus
– Assisting students with completing VA forms
– Assisting students with contacting the VA with specific benefit-related issues 

Advocates are:
Dr. Cindy Schendel
Phone: 540-665-4791

Salli Hamilton, ABD
Phone: 540-542-6524

Mailing Address:
1460 University Dr.
Kinesiology Department
Winchester, VA 22601

Campus Location: Gregory Hall, Rooms 153 and 156