1460 University Drive Winchester, VA 22601 • Call us at 800-432-2266

Lunch & Learn for Faculty and Staff

Loading Events

« All Events

  • This event has passed.

Lunch & Learn for Faculty and Staff

February 20, 2014 @ 12:00 pm - 1:00 pm

Lunch & Learn for Faculty and Staff begins at noon in the Clement Board Room (upper dining hall). Bring your lunch or purchase lunch in the Allen Dining Hall, and enjoy a session by Optima Heath Employee Assistance Program on “Dealing with Difficult Behaviors in the Workplace.” In order to be more productive and have a higher level of job satisfaction, we need build skills that increase our ability to manage difficult behavior. This course addresses difficult behavior that is sometimes displayed by customers and colleagues. Discussion helps participants to maintain objectivity, to uncover unmet needs and expectations that may be driving the undesirable behavior, and to transition the interaction to a more productive exchange. Contact Julie Tavenner at jtavenne@su.edu or Kim McDonald at kmcdonal2@su.edu


February 20, 2014
12:00 pm - 1:00 pm
Event Category:


Clement Board Room, Allen Dining Hall
Winchester, VA 22601 United States
+ Google Map
Areas of Study