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The Office of Disabilities
Services is located in the Academic Success Center, Howe 106.
•
Ways That You Can Help Yourself
•
Grievance Procedure
•
Shenandoah University Policy on Accommodations of Persons with
Disabilities
• Support Services
• Rights and Responsibilities
• Requesting Accommodations
•
General Guidelines
for Documentation of a Disability
•
Documentation Guidelines for
Physical Disabilities
•
Documentation Guidelines
for a Learning Disability
•
Documentation
Guidelines for ADD/ADHD
•
Documentation Guidelines
for Psychiatric Disabilities
WAYS
THAT YOU CAN HELP YOURSELF
1. Many students with disabilities come to
college and do not anticipate needing any accommodations or support services.
However, you will still need to register with the Office of Disabilities
Services (located in the Academic Success Center) and present your documentation
to the Director, who will discuss the support available to you should
you need it at any time. Your documentation will be kept in your confidential
file and will not be released to or discussed with anyone without your
written permission.
2. Learn all you can about your specific
disability and be able to explain to your professors the reason for requesting
an accommodation such as extended time on an examination.
3. If you require classroom accommodations
of some kind, schedule an appointment with your professor early in the
semester to discuss this. For instance, dont wait until the day
before the first test to request a special testing accommodation.
4. If you need to tape record lectures, ask
permission of the professor before doing so as a courtesy. Be sure to
explain why you need this modification and how you will use the tape to
enhance your learning.
5. Take notes simultaneously while tape recording.
Indicate questions in the margin when material is unclear. If your tape
recorder has a counter, set it at zero at the beginning of the lecture,
and note the counter number in the margin next to your question. Be sure
to label every tape before you begin recording (for example, Psychology
101, 9/22/97, Side 1).
6. Listen to the tape, rewrite your notes
and highlight key concepts as soon after class as possible. Comparing
your notes with those of a study partner can help you fill in gaps.
7. Copy your notes over if necessary (this
will also help you remember them). Keep a running list of important terms,
key concepts, major events, formulas, dates, etc.
8. Complete reading assignments prior to
class. Associating the lecture with the readings is a lot easier than
listening to the lecture cold. In addition, you will be better
prepared to ask questions and participate in class discussion. Professors
value the active participation of students who come to class prepared.
9. Attend all classes. Copying someone elses
class notes is no substitute for hearing the lecture and participating
in class.
10. Preview new material and review your
notes from the previous lecture before each class.
11. Sit toward the front of the class. You
can hear and see better and you are more likely to pay attention and less
likely to be distracted.
12. Get a planner and use it. The Academic
Success Center staff can assist you in getting organized and developing
good time management skills.
13. If you have trouble recognizing and correcting
spelling errors in your writing, it is important to use a word processor
with a spell checker to identify misspelled words. Grammar checkers are
also useful in identifying inappropriate prepositions and word choices,
errors in punctuation or poor sentence structure. However, computers cannot
catch every error. Find a friend or request a tutor who can help you proof
papers before you hand them in.
14. If you are having trouble in a specific
course, do not wait until you are in danger of failing to request assistance.
Come to the Academic Success Center as soon as you feel you are falling
behind and request help. A free tutor can be provided in almost any subject.
The Center staff can also help you develop good study skills.
15. Be aware of Drop-Add options and deadlines
to adjust your schedule. Use them to your advantage to enhance success,
and dont miss an opportunity to help yourself because you were unaware
of a deadline. The current semesters Academic Calendar is always
printed on the front of the Schedule of Classes newspaper.
16. Work with others to inform and sensitize
the student body, faculty, administration and staff about disabilities.
Participate in student groups, organize a student panel, or write an article
for the S.U.N.
17. Provide peer counseling and support to
other students with disabilities.
18. Watch for workshops scheduled by the
Academic Success Center and take advantage of them. These are always advertised
well in advance in the S.U.N. and on flyers posted throughout the campus.
SHENANDOAH
UNIVERSITY POLICY ON ACCOMMODATION OF PERSONS WITH DISABILITIES
Shenandoah University recognizes the mandates
of the Rehabilitation Act of 1973 and the Americans with Disabilities
Act of 1990 by adopting this policy which directly reflects the requirements
of these acts.
It is the policy of Shenandoah University
that no otherwise qualified individual is denied reasonable and appropriate
access to or participation in any program or activity of the University
because of a disability.
Pursuant to this policy, the University employs
a Coordinator of Disabilities Services as a resource for students, faculty
and staff. Individuals who believe they have a disability covered under
either of the acts named above may document the disability and request
assistance from the Coordinator. Faculty and staff charged with assisting
those with disabilities may utilize the services of the Coordinator as
a source of expertise and assistance.
SUPPORT
SERVICES FOR ALL STUDENTS
Placement Testing - all entering students
take diagnostic placement tests in mathematics. Based on the results,
students are placed in appropriate level courses. Students who have documented
disabilities may request to take the placement test with accommodations.
Please provide timely prior notification. If students desire to take the
math placement test without accommodation, the results will be evaluated
with consideration given to the disability. If the student disagrees with
the results, the student may retake the test with accommodations. Placement
will be based on the second test.
Academic Success Center - the Academic
Success
Center offers students a variety of support services which will foster
the development of skills for academic success. The goal of the Center
is to help students become more effective and successful learners. The
following topics are presented through workshops or on an individual basis:
time management, study skills, test taking strategies, math skills, reading
skills, writing skills, test anxiety and stress management.
Peer Tutoring - free peer tutoring is offered
to all students. Tutoring can be arranged for almost any course and should
be requested through the Academic Success Center.
Career Services (Career and Leadership Development
Center) - offers help in clarifying long range career goals. Services
include individual career counseling, resume writing, job search strategies,
and information on graduate schools.
Counseling (Wellness Center) - offers a variety
of confidential services including individual and group counseling to
assist the student in problem solving, learning new skills and growing
more confident and competent as a person.
Health Services (Wellness Center)
- offers the services of a full-time registered nurse and part-time physicians.
SUPPORT
SERVICES FOR STUDENTS WITH DISABILITIES
Services for students with disabilities are
coordinated through the Office of Disabilities Services, located in the
Academic Success Center (Howe 106). Documentation by a qualified professional
must be presented to the Coordinator, who will discuss services and accommodations
which may be needed. Students are also expected to meet individually with
their professors to discuss their needs.
In-Class Accommodations may include:
-
tape recording lectures
-
use of a scribe/notetaker
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preferred seating
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interpreter
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extended time on assignments/projects
-
word processor for written work
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assignments presented orally and in written
form
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physical access
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adaptive equipment
Testing Accommodations may include:
-
readers
-
extended time
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separate testing room
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use of a word processor
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alternate formats
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use of a scribe
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adaptive equipment
Out-of-Class Accommodations may include:
GRIEVANCE
PROCEDURE
Step One
In the event that specific complaints arise
regarding the Universitys compliance with the Americans with Disabilities
Act of 1990, the Coordinator of Disabilities Services will, at the request
of students, faculty or staff, review the procedures implemented and seek
to resolve the matter informally. To the extent that the complaint(s)
cannot be resolved informally, the following procedures shall be employed
in order to address the grievance formally.
Step Two
1. A student wishing to file a complaint
shall submit a written grievance to the Coordinator of Disabilities Services
within 30 calendar days of the event(s) triggering the grievance. The
written grievance must include:
a. a clear statement of the University rule,
regulation, policy and/or action of which the student complains;
b. the date of any action which the student
is appealing;
c. a summary of the action(s) which the student
has taken to resolve the matter informally;
d. documentation which supports the grievance.
The Coordinator will forward this to the
appropriate administrator as designated by the President.
2. The appropriate administrator shall meet
with the student within 5 class days of the receipt of the grievance to
gather data and attempt resolution.
3. If this meeting does not resolve the grievance,
the appropriate administrator shall conduct an informal investigation
of the grievance. In cases where the grievance is about the conduct or
requirements of a course or an academic program, the appropriate administrator
shall consult with the faculty member responsible for the affected course
or academic program, and meet with and seek advice from the Advisory Committee
on Disability Issues, consisting of at least one faculty representative
from each school and one student. One of the faculty participants must
be from the school responsible for the course or academic program from
which the grievance originated.
4. The appropriate administrator shall furnish
a written response to the grievance no later than 15 class days after
the meeting with the student. The written response shall be mailed to
the student by certified mail, return receipt requested.
Step Three
1. If the student is not satisfied with the
written response from the appropriate administrator, he/she may present
the grievance in written form to the Vice President for Academic Programs
within 10 class days after the receipt of the response from the appropriate
administrator.
2. The Vice President for Academic Programs
or designate shall, within 15 class days after the receipt of the grievance,
schedule and conduct a meeting with the student and other persons involved
in the grievance.
3. After the investigation is complete, the
Vice President for Academic Programs or designate shall issue a written
answer to the complainant within 15 class days from completion of the
meeting(s) with the student and other persons.
4. If the grievance involved conduct or requirements
of a course or academic program, a copy of the written decision of the
Vice President for Academic Programs or designate shall be provided to
the Advisory Committee on Disability Issues, the Dean and the department
head in the school involved and to the professor of the course.
5. The Coordinator of Disabilities Services
shall maintain the files and records relating to the complaints filed.
6. The right of a person to prompt and equitable
resolution of a grievance shall not be impaired by the persons pursuit
of other remedies such as filing a complaint with a responsible federal
department or agency. Although individuals have the right to pursue appeals
through external channels, they are encouraged to use internal mechanisms
to resolve disagreements.
Step Four
1. If the Vice President for Academic Programs
or designate is unable to offer a satisfactory resolution, the student
may appeal to the President of the University, whose decision is final.
RIGHTS
AND RESPONSIBILITIES
Rights and Responsibilities of Shenandoah
University:
* The right to identify and evaluate abilities,
skills and knowledge needed for success in its programs.
* The responsibility to see that all recruitment
information and activities are available in accessible formats and facilities.
* The responsibility not to exclude students
with disabilities from any course, program of study or activity, and to
hold programs and activities in the least restrictive environment that
is appropriate for the individual student.
* The responsibility to evaluate applicants
solely on their abilities, and to seek reasonable alternatives if the
evaluation method is discriminatory.
* The responsibility to modify examinations
and other means of evaluating students if they discriminate against students
with disabilities. Tests may be given orally if students with learning
disabilities or physical impairments are unable to show their true mastery
of the course content on a written test. Tests designed to measure specific
skills related to essential course goals are permitted even if the skills
are impacted upon by the disability.
* The responsibility to provide auxiliary
aids, such as taped texts, interpreters, readers and adaptive equipment
for students with disabilities. The University is not required to provide
attendants, individually prescribed devices, or other devices or services
for personal use or of a personal nature.
* The responsibility to provide housing for
students with disabilities that is comparable to housing provided to students
without disabilities.
* The responsibility to assure that social
organizations which receive support from the University are prohibited
from discriminating on the basis of a disability.
* The responsibility to provide personal,
academic and career counseling to students with disabilities. These services
are prohibited from counseling students with disabilities toward more
restrictive career goals than are nondisabled students with similar interests
or abilities.
* The responsibility to provide financial
aid, including work study, to students with disabilities, just as it is
available to students without disabilities.
* The responsibility to make reasonable accommodations
for students with disabilities in the instructional method and evaluation
of a course. The University has the right to select among equally effective
accommodations, and to refuse an accommodation which is deemed unreasonable
or constitutes an undue burden on the University.
Your Rights and Responsibilities as a Student
with a Disability:
* The right to an equal opportunity to participate
in and benefit from programs at Shenandoah University, including services
such as counseling and career services, health services, housing, co-curricular
activities and transportation.
* The responsibility to present documentation
of your disability to the Coordinator of Disabilities Services.
* The responsibility to meet with the Coordinator
of Disabilities Services and your individual professors to discuss your
needs for accommodations.
* The responsibility to meet and maintain
Shenandoah Universitys standards.
* The right to reasonable accommodations
in the course of study, instructional method or evaluation.
* The right to an evaluation based on your
ability, not your disability. If the disability affects the outcome of
the evaluation, accommodations including an evaluation by an alternative
method will be made.
* The right to self-advocacy regarding your
own individual needs.
* The right to confidentiality of all information.
No information will be released to another party without your written
permission on a release of information form.
* The right to appeal the Universitys
decisions concerning accommodations by following the Grievance Policy
for Students with Disabilities.
* The right to be informed of appeal procedures
outside the University. This includes filing a complaint with the Office
of Civil Rights or through the civil court system.
REQUESTING
ACCOMMODATIONS
Requesting Accommodations in the Admissions
Process
Admission to Shenandoah University is based
on the requirements in the college Catalog. Admission decisions are made
by the Admissions Committee without regard to disabilities. If a student
receives accommodations on the SAT or ACT, those scores will be accepted
as equivalent alternatives.
Applicants may request modification in the
admissions process and should present documentation of need when the application
is requested or submitted. A request for an alternative measure for admission
may be submitted if the applicant thinks that an admission standard appears
to be discriminatory. Comparable measures of skills or aptitudes will
be accepted as valid substitutes.
The fact that modifications are made in the
admissions process is not a guarantee of admission to the University or
specific accommodations after acceptance.
Requesting Long Term Auxiliary Aids
It is the policy of Shenandoah University
to provide assistance and support to students with disabilities in obtaining
long-term auxiliary aids. The student will be encouraged to be a self-advocate
and Disabilities Services personnel will serve as resource persons. Student
with disabilities are expected to obtain auxiliary aids from government
or private agencies.
If the student does not desire to do this,
or outside agencies cannot provide the aids needed, the University will
determine the necessity of the aid and will ensure that the student is
not denied the right to participate in a program or activity because of
the absence of the aid.
Students should present requests for auxiliary
aids in writing, along with their documentation, to the Coordinator of
Disabilities Services as early as possible, but a minimum of 4 weeks before
the beginning of the semester, to ensure that aids are available at the
opening of the semester. The University will evaluate late requests on
a case-by-case basis. It is the students responsibility to keep
the Coordinator informed of needs for auxiliary aids on a semester-by-semester
basis.
The Coordinator will review the request to
ascertain:
1. that the auxiliary aid requested is appropriate
to the needs of the student,
2. that the aid cannot be provided by outside
agencies, and
3. that the student will be unable to fully
participate without the aid.
Shenandoah University has the responsibility
to provide the auxiliary aid or a reasonable alternative that will allow
full participation in the program or activity unless it is deemed unreasonable
or would impose an undue hardship on the University.
Requesting Modifications in Specific Courses
A student who needs accommodations in a specific
course should contact the Coordinator of Disabilities Services, who will
discuss options with the student. The student is responsible for meeting
with the course instructor to discuss the need for accommodations in the
class. This should be done in a timely manner. The Coordinator
will also provide the student with letters to be given to instructors
detailing the student's needs, and will be available to serve as a liaison
between the student and the instructor. If necessary, the student,
the Coordinator and the instructor may meet to discuss accommodations
or auxiliary aids.
Instructors are expected to make reasonable
accommodations. However, they are not expected to lower course standards
or quality of student work.
Requesting Modifications of Course Requirements
If a student with a disability is unclear
about what modifications are possible in order to make requirements accessible,
the student should contact the Coordinator of Disabilities Services to
discuss options. Requests for course substitutions should be submitted
in writing to the Dean, who consults with the Vice President for Academic
Programs. If approval for substitution is given, the documentation of
the decision remains with the students permanent record in the Office
of the Registrar.
Requesting Modifications of Degree Requirements
A full-time student should complete the degree
requirements within six years of initial registration at Shenandoah University.
Time extensions may be granted when approved by the Vice President for
Academic Programs. If a student with a disability is unclear about modifications
for degree requirements, the student should contact the Coordinator of
Disabilities Services.
COURSE SUBSTITUTION PROCEDURE
Course requirements are
designed to provide a comprehensive education in both liberal
arts and the student’s major field of study. Shenandoah
University recognizes that some students, as a result of a
disability, may be unable to satisfy specific course
requirements for degree completion.
Shenandoah University has a
formal course substitution procedure. The course substitution
will be considered in relation to the student’s intended
major. Courses that are deemed by the University to be
essential elements of a course of study are required and
cannot be substituted. A waiver of a subject from high school
does not guarantee a substitution by the University.
A student with a disability who
would like to request a course substitution as a reasonable
accommodation should follow the procedure outlined below in a
timely manner. Since the student may be required to enroll in
as many as four semesters of a foreign language or two
semesters of mathematics, the request should be initiated not
less than four semesters from degree completion.
1.
Submit the appropriate written documentation verifying that
the disability substantially limits the successful completion
of the required course to the Disability Services office.
2. Write a letter to the
Coordinate for Disabilities Services requesting the course
substitution with a person al statement indicating the reasons
for the request including prior experiences with the subject,
names of courses and grades, as well as statements from high
school personnel and/or college faculty attesting to the
student’s efforts and diligence in attempting to master the
subject matter.
3. If there is evidence that a
substitution is warranted, the Coordinator will forward the
petition to the Dean of the student’s College or School.
4. The student will meet with
the Dean to hear the final decision rendered. The student has
the right to appeal the decision by following the Grievance
Procedure outlined in the Student Handbook.
5. The approved documentation
of substitution will remain with the student’s permanent
record. Standard course requirements will remain applicable
until the student has received a copy of that documentation.
The following procedures should insure that
you receive the appropriate and reasonable accommodations:
1. As early in the semester as possible
you should contact Disabilities Services in the Academic Success Center
to request accommodations. Initially, you must provide current documentation
regarding your disability. Guidelines for documentation are found
on this website or can be obtained at the Academic Success Center.
Accommodations are not retroactive, but begin after documentation is presented.
You must meet with someone in Disability
Services at the beginning of each semester so that you can obtain
notification letters for new professors.
At your meeting in the beginning of the semester,
you and the Coordinator will explore appropriate and reasonable accommodations
for your courses. You will be given a notification letter to give
to each faculty in the courses for which you desire accommodations.
2. It is your responsibility to
meet with your professors, hand-deliver the notification letter, and discuss
your needs with them. This must be done in a timely manner.
At these appointments, you should explain
your concerns and review the syllabus, course requirements and test formats.
Based on this conversation, you should discuss with each professor any
accommodations that you may need.
Please keep in mind that your unique abilities,
needs and requests may be new and unfamiliar to professors. Just
as you expect professors to be understanding, you should be sensitive
to their concerns and possible confusion.
The notification letter will provide documentation
of your disability and suggestions for the types of accommodations that
may be useful. You will need to work with each of your professors
to determine if the accommodations are appropriate for a specific course.
You should never simply hand a professor a copy of your notification
letter and assume that this is all you need to do. You will
want to discuss with each professor which accommodations are necessary
and how each will be carried out.
During your discussions, be sure to remind
the professor that Disabilities Services will provide any necessary logistical
or technical support such as proctoring for test administration, readers,
scribes, alternate test locations, taped materials, etc. It is your
responsibility to inform the Coordinator of any arrangements that you
and the professor have made that require support.
3. You are responsible for contacting
the Coordinator of Disability Services should any problem arise during
the semester with regard to your disability or accommodations.
Alternate Format Textbooks
Students with documented
visual or reading disabilities may request textbooks in an
alternate format. Alternate formats may include:
Large print
Braille
4-track audio tapes or AudioPlus CD’s from
Recordings for the Blind & Dyslexic
E-text from textbook publishers
2-track audiotapes produced in-house
CDs of texts scanned in-house
The Academic Success Center
has 4-track tape recorders and CD players available for loan
to students who use materials from Recordings for the Blind &
Dyslexic. Students who use e-text obtained from publishers or
created in the Academic Success Center will need to have the
following installed on their computers:
Adobe Acrobat (download free)
A screen reader such as JAWS, or ReadPlease
(download free.)
Procedure for Requesting Alternate Text
1. A students seeking
alternate format texts must be approved for this
accommodation.
2. Because it generally
takes 4-6 weeks (sometimes longer for Braille) to obtain
alternate texts, the student should pre-register during
the time set aside at the end of each semester for the
following semester’s classes.
3. The student should
bring a copy of his/her schedule for the following semester to
the Academic Success Center and indicate for which classes
he/she is requesting books. The Academic Success Center will
obtain information from the Bookstore for the books needed and
arrange for alternate texts.
4. The student must
purchase a print copy of the text when the semester begins to
avoid copyright infringement. Alternate format materials are
for that student’s use only and may not be copied or sold.
5. If the semester has
already begun, the student should bring his/her copy of any
book requested to the Academic Success Center so that we can
obtain the pertinent information. A student who requests a
book at the beginning of the semester should understand that
it may take several weeks to obtain the alternate format text.
6. If a text will be
scanned in-house, the student may be asked to leave his/her
copy of the text with the Academic Success Center. The book
will be cut, scanned, and returned to the student rebound.
7. The Academic
Success
Center will take the student’s specific format request into
consideration when obtaining materials. However, the format
obtained will be depend on how quickly the text is needed and
the availability of various formats.
8. All materials must
be returned to the Academic Success Center at the end of the
semester, along with any playback equipment loaned to the
student.
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