A wide variety of services are available at Shenandoah to help students enjoy a comfortable and safe living and learning environment, while enhancing the out of class learning experience. These services include, but are not limited to:

Academic Success Center:  (lower level of the Howe, Room 106)

Services in the center include: workshops on time management, study skills, stress management, test anxiety; developmental services and testing to upgrade skills; assistance with academic advising; tutoring; referral to Counseling and Career Services; monitoring academic progress; coordination of programs for students with disabilities; and a resource library of computer software programs, video tapes, and books to enhance academic skills .

Bookstore: (lower level of the Brandt Student Center)

Textbooks, school supplies, computer software, convenience store items, imprinted apparel and novelty items, and diploma frames are available. The bookstore is open Monday through Friday 9:00am - 5:00pm all year, and on special Saturdays such as Family Weekend, Open Houses, and Summer Orientation.

Special services include school ring ordering, graduation announcement ordering, regalia, and Nursing and Respiratory Care pin ordering.

Business Office: (2nd floor of the Wilkins Administration Building)

Tuition, room and board, and other fees are paid at this location. Work-study checks are disbursed from the Business Office.

Bus Service:

The Winchester City Transit Line follows a regular schedule and route. The Millwood Avenue bus provides service from campus to downtown at ten minutes before the hour, and leaves City Hall for Shenandoah on the half-hour. Service from other areas of the City to downtown is available according to the schedule, which can be obtained from the Information Desk at the Brandt Student Center.

Campus Mail: (Brandt Student Center)

Incoming mail is processed once per day and distributed to the student boxes which are assigned to all full-time residential students at the beginning of the fall semester. Packages may be picked up at the mail office window upon receipt of a notice in the student's mailbox, and stamps are available for sale. Mail sent to students should be addressed with name and box number marked prominently.

Campus Recreation and Intramural Sports:

From formal, structured leagues to informal activities, campus recreation promotes healthy, active use of leisure time.  The staff provides a variety of programs and activities including leagues, open recreation, outdoor trips, fitness facilities, student center game room and structured competitive games, and information regarding options for students to pursue individually.

Career Services:  (202 Cooley Hall)

The Career Service Center offers a wide variety of services to assist students in clarifying long range career goals, gaining work related experiences, and in maximizing preparation for today's job market. The center’s services include individual career counseling; workshops on resume writing, interview techniques and job search strategies; information on graduate schools and specific fields of endeavor; internship information; full-time, part-time, and summer employment opportunities through job listings, and job fairs. The Center maintains a Credentials File Service for Students and alumni.

Visit the center in Cooley Hall or on-line at http://www.su.edu/studaffs/careerservices/

Child Care:   (Route 7, East of Winchester at 118 Regency Lake Drive)

The SU Child Care facility offers care for infants through school age, Monday-Friday from 7:00am-6:00pm. The program is designed to address the childcare needs of student, faculty, and staff of Shenandoah University.

Counseling Services: (Wilkins Wellness Center, Racey Hall facing campus central lawn)

Counseling Services offers short-term personal counseling for a wide variety of mental health and alcohol and other drug issues.  This office provides a comfortable, safe, and confidential environment for allowing our students to explore personal concerns.  It is in this nurturing setting that students can practice strategies for improving decision-making skills, learn healthy coping methods, and find support for appropriate resources.  Individual and group therapy is available as well as consultation with faculty, staff, and parents.  Counseling resources ranging from pamphlets and videos to on-line assessments are also available.  These services are free to students, faculty, and staff.  Counseling Services assumes no obligation for long-term therapy, but maintains a referral network to a variety of agencies and qualified practitioners in the community. Counseling Services is located in the Wilkins Wellness Center, Racey Hall, and we are open Monday through Friday 9am to 5pm.  Appointments are preferred and can be arranged by calling 540-665-4530 or emailing Nancy Schulte, University Counselor, nschulte@su.edu.

Dining Services:

Over 7 different food stations where you can get complete meals are provided for residential students (and commuting students at additional cost) in the Allen Dining Room Marketplace. Serving hours are established to provide for leisurely dining without interfering with other activities. Students present their Hornet Card at the door for unlimited food and beverage selections and refills.  Students not on the meal plan or visitors to the campus are encouraged to enjoy the dining service facility and to pay at the door.

Students also have the option of using their meal plan option or cash at retail outlets in the Brandt Student Center and at the HPB Café at the Winchester Medical Center location.   Food options in the Student Center include Jazzman’s Café, Grill 155, and Sandella’s, a flatbread concept. For hours of operation in all food locations and for daily menus, visit the website at http://www.shenandoahdining.com/

Disabilities Services:   (106 Howe Hall in the Academic Success Center)

Students with disabilities should contact the center for information assistance. In order to receive accommodations, the student must self-identify and present appropriate documentation of the disability. Information concerning the disability is confidential and will not be released without student consent. 

The professional staff in that office is available to assist students with disability-related needs including reasonable accommodations and resource information. For additional information visit http://www.su.edu/studaffs/disability/index.asp.

Financial Aid:  (Wilkins Administration Building)

Student needs are most often met through a combination of grants, scholarships, loans, and employment opportunities on campus.

Filling out the Free Application for Federal Student Aid (FAFSA) gives a student the opportunity to be considered for funds from federal, state, college, and private sources. This can be done on paper or online at www.fafsa.ed.gov. The FAFSA must be filled out with the US Department of Education each year to be considered for aid. Applications may be filed anytime after January 1^st and preferably before March 1^st. Please note that it takes about six weeks for the form to be processed by mail and two weeks by Internet. Students who depend on need-based aid should take this into consideration because funds are awarded until they are depleted.

The student is responsible for the following: reporting any change in enrollment status during an award period; promptly reporting to the Financial Aid Office the receipt of scholarships or loans awarded by organizations or agencies other than Shenandoah and; adhering to the regulations on satisfactory progress as outlined in the Shenandoah catalogue.

Fitness Room:

Student fees provide for campus fitness rooms, located in Brandt Student Center and the Health Professions Building at the Winchester Medical Center location. Exercise bikes, recumbent bikes, stair climbers, treadmills, and universal weight machines are available.A valid SU ID card must be presented for entrance to the fitness rooms. Hours of availability will be posted and advertised to the campus community.

Health Services:

Health Servicers staff includes two Registered Nurses, a part-time Family Nurse Practitioner (FNP), and a MD scheduled for limited hours each week. The Registered Nurse assesses illnesses and injuries, treats minor problems, and refers other conditions to physicians.  It is beneficial for students to take advantage of the Wellness Center services whenever possible; however, in the event of an emergency the student will be referred to an Urgent Care facility or the Winchester Medical Center Emergency Department.

Immunizations (PPD, Tetanus, flu vaccine) can be obtained at the center for a nominal charge

Intramural Sports:

The intramural sports competitions are open to all undergraduate and graduate students of Shenandoah University. Activities are advertised via email, posters throughout the campus, the newspapers, and other advertising medium. Participation in Intramural Sports programs is voluntary and students are encouraged to take advantage of this opportunity to participate in team sports.

Laundry Facilities:   (located in each residence hall)

Laundry facilities are available for use only to Shenandoah University residential students. The Hornet Card can be used at these facilities. The Auxiliary Services Office is responsible for addressing any problems with their operation.

Lost and Found:

Contact the Public Safety office or the Information Desk at the Brandt Student Center to check for any items that may have been lost or found.

Residence Life: (214 Cooley Hall)

Living on campus assists students to build a foundation for academic and social engagement in the university.  Residential students develop support systems, forge lifelong friendships, meet people from diverse backgrounds, and integrate into the campus community. Through immersion in the academic, cultural, and social life of the institution residential students develop skills and tools that lead to academic success. For this reason, first and second-year students are required to live on campus, taking advantage of the graduated living options that facilitate students’ development.  To learn more about programs and services in Residence Life, see http://www.su.edu/studaffs/reslife/.

Security:  (Armstrong Hall, facing Brandt Student Center)

The Public Safety staff implements programs and services designed to minimize crime in order to maintain the safety and security of the campus. Department officers are on duty around the clock and perform multiple functions in order to provide a safe place to live and learn.  Among these functions are: (a) patrol the campus; (b) conduct investigations; and (c) protect persons and property by ensuring that buildings are properly secured and lighting systems are working. The Residence Life Staff is also available for emergencies.

At Shenandoah, as in any community, citizens share the greatest responsibility for prevention of crime. Students can reduce the chances of becoming a victim of crime by taking steps to properly secure valuables and reporting suspicious activities/persons to the Campus Security personnel. Only through a concerted effort by both the Public Security and the campus community can Shenandoah enjoy a safe and secure environment.  All Shenandoah students are required to show their SU ID cards upon request by a Security Officer and Residence Life staff. Students should also report suspicious activities/persons to Resident Assistants, Resident Directors, and Public Safety personnel.

If a student becomes a victim of a crime, it is extremely important that all facts relating to the incident are reported to the Department of Public Safety and/or Winchester City Police for investigation.  Public Safety services and policies can be found at http://www.su.edu/studaffs/security/

Spiritual Life:  (Goodson Chapel, lower level)

The great diversity of religious convictions among Shenandoah's students enriches the cultural and religious life on campus.  Shenandoah University encourages mutual respect for various religious perspectives while offering programs that support and nurture spiritual growth.

The Spiritual Life staff at Shenandoah incorporates a wide variety of opportunities for worship, study, service, and spiritual growth. It seeks to weave together spiritual and intellectual journeys. The Office sponsors a number of programmatic initiatives that meet students’ desires for prayer, study, ethical reflection, fellowship, and service.

Student Activities:  (Brandt Student Center)

The Student Activities staff plans a wide variety of programs and activities that contribute to and stimulate a vibrant, interactive campus life.  These programs are carefully designed to enhance student learning, growth, and engagement with each other and the SU community.   Events listing are available in the student center or on-line at http://su-online.su.edu:70/VirtualEMSLite/BrowseEvents.aspx 

 Attendance at events, or involvement with one of the many registered student organizations, enhances students’ development, social networking, and leadership skills. Because many SU student organizations are related to academics, skill building, or special interests, organization membership also greatly enhances academic success. A complete listing of student organizations can be found at http://www.su.edu/studaffs/sa/club-org%20index.htm Students are encouraged to join the Campus Activities Network, the SU program board.  This student-led committee helps direct university resources in order to sponsor activities for all students.

Student Government Association:  (lower Level, Brandt Student Center)

Shenandoah University affirms the privilege of students to have a voice in the university’s decision making process. Student Leadership is both a privilege and a responsibility.

As a representative body, the members of Student Congress and the Executive Council are charged with representing student ideas and keeping students updated on key issues at the institution.”  The Student Government Association executive officers serve as voting members of SU policy-making councils and the Board of Trustees

Shenandoah is aware that we live in a time of rapid change and that curriculum, the social environment and other aspects of campus life must undergo constant evaluation in order to stay relevant. The trustees and administration believe that change must come about in an orderly manner with joint consultation of all campus constituencies including students, faculty, administration, and trustees.  The SGA website is http://www.su.edu/studaffs/sga/.

Wilkins Wellness Center: (1st floor of Racey Hall, facing the central campus lawn.)

Wellness Center's hours are from 8:30am to 5:00pm, Monday through Friday unless otherwise noted. At other times, a staff member of the Wellness Center, Public Safety, or Residence Life may be reached to assist with emergencies.

The Wellness Center is an ambulatory health clinic providing acute care for SU students as well as health education, preventive health services such as immunizations and physical examinations. Both Health Services and Counseling Services are housed in the center.