General
Information:
COST
Counseling services are offered at no cost to students, faculty and
staff.
LOCATION
and HOURS
Counseling Services is
located in the Wilkins Wellness Center, Racey Hall and is open weekdays
from 9:00am to 5:00pm
SCHEDULING
APPOINTMENTS
Appointments can be
made in person or by calling the Wilkins Wellness Center at
540-665-4530.
If for any reason you
are unable to keep an appointment, please call the Wilkins Wellness
Center. Please give as much advance notice for cancellations as
possible.
E-MAIL
Counseling by e-mail is discouraged since there is a potential lack of
confidentiality through this medium. Additionally, counseling services
staff do not maintain 24 hour access to their e-mail accounts, and may
not check their e-mail on a daily basis.
This website and
the information it contains is not meant to replace a face to face
consultation with a trained counselor, nor does this service provide
"on-line" counseling.
CONFIDENTIALITY
The information you
share in a counseling session will be treated with the highest regard
for confidentiality. This means that information will not be disclosed
to any outside persons or agencies without your written permission,
including whether you have used our services.
The only exceptions to
confidentiality occur when you request a release of your information to
third parties or when your counselor is required by law to reveal
particular information. The exceptions to confidentiality are as
follows:
●
There is reason to believe that a student poses clear and imminent
danger of harm to self and/or others, at which point appropriate medical
or law enforcement personnel will be notified to ensure the safety of
the student and the community.
● There is
reason to believe that a child is being abused or neglected or an
elderly person or dependent adult is being subjected to abuse, neglect,
or exploitation, requiring notification of proper authorities.
-
A court has ordered a
subpoena requiring Counseling Services to release information
contained in your records or requiring a counselor to testify in a
court hearing.
-
You have requested and
signed a written authorization allowing us to disclose information
to parties you designate.
-
The counselors on staff
work as a team to provide you with the best care. there may be time
when they discuss your personal information to ensure appropriate
counseling strategies as well as for clinical supervision process.
INDIVIDUAL
COUNSELING
Counseling Services
offers short-term personal counseling in a comfortable, safe and
confidential environment. Individual counseling allows students the
opportunity to explore their personal issues, identify stressors,
improve decision-making skills, and find constructive ways to cope.
Some students choose to attend a single session, but many students
return for up to eight sessions with the same counselor. Counseling is
completely confidential. Professors, deans and parents are not notified
if a student is using counseling services unless the student requests
such information be released, which requires a student sign an
authorization of release of information. Refer to the
confidentiality tab to read
about exceptions.
WHAT
TO EXPECT IN COUNSELING
What can you expect
during your initial visit? When you arrive, you will encounter a warm
and accepting environment. You will be asked to check in with your name
and ID number and then will then meet with a counselor for approximately
45 minutes. This session is your opportunity to explore what brought
you to Counseling Services. During this time, the counselor will ask
you questions that will help clarify your situation. The counselor may
elicit background information about you as well as information about
your current life. The session will conclude with you and the counselor
deciding whether there is an agreed upon need for counseling and what
goals you will want to achieve.
GROUP
COUNSELING
Group
counseling is often the most effective counseling intervention.
Counseling groups typically have 5-8 members and are led by one or two
counselors. Most groups meet weekly for 75 minutes and run for a varying
number of weeks. Both undergraduate and graduate students can
participate in counseling groups.
Group
counseling is a place to:
-
talk confidentially about your concerns.
-
share your concerns with others students who have similar issues.
-
receive support from group members and counselors.
-
learn about alternative ways of looking at personal problems.
Group
counseling helps because students:
-
learn that they are not alone with their concerns.
-
learn new ways to resolve their problems from both peers and
counselors.
-
often get a sense of increased competence when they learn that they
can help others.
-
learn about themselves and new ways of relating to others.
Each
group member decides how much he or she wants to share. Because of the
climate of trust within the group, members feel free to care about and
help each other.
GROUP
OFFERINGS
Students
become members of a group by making an
appointment with Counseling Services. A counselor will discuss the
issues of concern to you and help you to formulate a plan to begin to
deal with these. Your counselor will then assist you in becoming part of
a group. New groups are formed every academic year and vary according
to student demand. Group offerings will be posted on our web page at
the beginning of each academic year.
WHO
USES OUR SERVICES
Most
students who use Counseling Services are just looking for support
through the normal challenges of everyday life. Students may have
experienced the loss of a partner, parent or pet and need help through
their grieving process. Sometimes students are conflicted between
parent, peer and faculty pressure to participate in a certain major so
they are looking for an objective third party. Counseling Services
staff is equipped to help students who encounter such issues as:
-
confusing and distressing feelings
-
low
self-confidence
-
depression
-
anxiety
-
stress
-
substance abuse
-
problems with eating and body image
-
relationship problems
-
sexual
orientation
-
adapting to college life on your own
We see students from all
majors, both undergrad and graduate students and students of all ages.
We average helping about 95 students per semester.
MEET
THE STAFF
Nancy
Schulte directs Counseling Services and has her undergraduate and
graduate degrees from Louisiana State University in Social Work. She is
a Licensed Clinical Social Worker in Virginia. Her hobbies are horseback
riding, jogging with her sheltie (after eating too much Cajun food) and
watching anything on ESPN. She also enjoys traveling with her family.
She love helping student discover their inner strengths with and open
hear and open mind and a few laughs along the way.
Roxie Ostlund earned
her Master’s in Community Counseling from Regent University and is
currently a Resident in Counseling, working towards licensure in the
state of Virginia. She received her Bachelor’s degree from Puget Sound
Christian College in Everett, Washington. Her clinical interests are
varied and include addictive behaviors, self-esteem, healthy
relationships, sexuality, and family of origin issues. In her spare
time Roxie enjoys spending time with her family, gardening and
decorating, swimming and reading.
STUDENT
VOICES
We asked student to give us some feedback about how
our services have helped them, so the following are some of their
quotes:
" I was feeling like I had dug myself into such a
deep hole I could never get out, but I was able to sort through my
feeling and find out that there were some solutions to my situation that
I could do"...Female Sophomore Nursing student
"I was embarrassed to admit that I needed help, what
my friends would think, what if my Dad found out....I realized that
getting help was a good thing and my friends were more supportive than I
expected, and my parents were never told a thing!"....Male Freshman
Conservatory student
"Meeting with a counselor has helped me see things
more clearly and has helped me get back on the right track both with my
studies and with my personal life"....Female Physician Assistant
Graduate student
"Counseling helped lower my anxiety and helped me
realize that what I was going through didn't mean I was crazy, that it's
just part of figuring out how to manage class time and free time"...Female
Junior Conservatory student
"I was carrying a lot of grief and anger for awhile,
it's a relief to dump all that stuff and find better ways to deal with
everyday life"...Male Pharmacy Graduate student
"I never felt I was worth it, but now I have much to
look forward to and continuing at SU will help me get to where I want to
go!"....Male Sophomore Business School student