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Shenandoah University Financial Policies & Procedures

• • Tuition must be paid in full at the beginning of each new term, unless the student/parent has applied and been approved to participate in the Shenandoah University Payment Plan.

• • Students/Parents who are receiving an outside scholarship, in the verification process, and/or awaiting loan approval, must pay the full amount of the balance due by the published tuition due date. Students/Parents may then complete a refund request form for any excess funds that may be on the account after receipt of the afore mentioned funds.

• The only way to avoid the 1% per month finance charge, is to pay tuition in full
at the beginning of each new term.

• The Student Accounts Office will invoice third party payers, such as scholarships, prepaid college accounts, employers, Military, etc., upon receipt of an original, signed authorization form from the organization. If we do not receive written authorization, we will not send an invoice to a third party payer. **Bookstore purchase authorizations must be given directly to the SU Bookstore. The Office of Student Accounts will no longer process invoices for bookstore purchases.

• Statements are sent once a month to either the legal home permanent address or to a billing address, if a written request has been received to send statements to an address other than the legal home permanent address. Only one statement is sent per month to one address. We do not send multiple statements to multiple addresses. The monthly statement is addressed to the student, not the parent.

• You must pre-register for each upcoming term in order to receive a detailed statement.

• Students who have an outstanding balance at the end of a term may not participate in an upcoming term until this debt has been satisfied. Even though students are allowed to pre-register for an upcoming term with an outstanding balance on their student account, the registration will not be valid and will be canceled prior to the beginning of the next term if payment in full is not received.

• Students/Parents may put money into the student’s bookstore account by contacting the SU Bookstore at 540-665-7392.

• It is the policy of the University that all transcripts, diplomas and other pertinent information are held until all financial obligations to the University have been satisfied.

• In the event your account becomes delinquent, you will be responsible for any and all collection expenses and/or attorney’s fees


Student Accounts Dates

Registration Dates