Withdrawal from the University
• To withdraw from Shenandoah University at any time during the
academic year, a student is required to obtain a Withdrawal-Leave of
Absence form from the Office of Research Planning and Institutional
Effectiveness. This form must be completed and returned to the Office
of Research and Institutional Effectiveness in order for the withdrawal
to be processed in an accurate and timely manner.
• Students withdrawing from the University during the published
add/drop period will be fully refunded tuition, fees, and housing charges.
For those students withdrawing after the add/drop period, tuition will
be prorated accordingly. The amount of tuition will be calculated on
a prorated basis through the first 60% of the term. After 60% of the
term has been completed, the student will be responsible for all tuition
charges assessed and will not be eligible for a refund. The Office of
Student Accounts will prorate tuition based on the withdrawal date provided
by the student on the Withdrawal/Leave of Absence form or the last date
of attendance as recorded in the Registrar’s Office.
The determination of the period attended by the student will be calculated
as follows:
Number of days completed = % of term completed
Number of days in term
This percentage will determine the amount of tuition charges that the
student is responsible for paying. If the percentage is 60% or higher,
the student is responsible for 100% of the tuition charges assessed.
• Curriculum/Mandatory Fees are refunded only to students who
withdraw during the add/drop period. After the add/drop period, curriculum/mandatory
fees are non-refundable.
• Students withdrawing from the University for medical reasons
will be dealt with on and individual basis. The student must first contact
the Wilkins Wellness Clinic. A physician must provide confidential written
documentation in support of a medical withdrawal. The Wilkins Wellness
Clinic will approve or disapprove a medical withdrawal based on the
information provided.
• Credits applied to a student’s account will first be returned
to the financial aid programs in accordance with mandatory Federal and
State guidelines, private organizations, and Shenandoah University requirements.
Any remaining amount of credit will first be applied to unpaid charges
on the student’s account with any remainder being refunded to
the student.
• Room and Board charges are refunded on a prorated basis through
the first 15 weeks of the term. Residence Hall damage deposits will
be fully refunded provided that no damages have been assessed.
• Students will be responsible for paying any debts remaining
on the student’s account in full with in 30 days of withdrawing
from the University. If payment is not received the account will be
transferred to collections and students will be responsible for paying
any and all collection expenses and/or attorney’s fees.
• Shenandoah University reserves the right to hold transcripts,
diplomas, and other pertinent information until all financial obligations
to the University have been satisfied.
Refund Request Information
Refund Checks are available to students who receive financial aid in
excess of what is necessary to cover tuition, fees, and room and board.
Refund checks are also available to those student’s who over pay,
receive alternative loans, or withdraw within the first 60% of the term
and have a credit once all adjustments to tuition and aid have been
processed.
Federal Student Financial Aid regulations require that the University
refund any financial aid funds that are credited to a student account
in excess of the costs of tuition, fees, and room and board. Students
are sent a Refund Authorization form with their financial aid award
package each year. Students who do not authorize the University to leave
the excess Title IV funds on their student accounts will receive a check
mailed to their legal home permanent address, unless the student has
completed a Refund Request form via the web or in person in the Business
Office. It is preferable that the student complete the Refund Request
form to ensure that it is mailed to the correct address or available
to be picked up in the Business Office depending on the preference of
the student. At the beginning of the Fall and Spring Terms the date
that refund checks are issued may vary due to the Federal Regulations
for refunding Title IV aid proceeds to the student.
Refund checks are issued on the 10th and 25th of each month except for
the beginning of the Fall and Spring Terms at which time the check issue
date varies due to Title IV refunding regulations. In order to receive
a refund check on the 10th of the month, the student must complete the
Refund Request form via the web or in person in the Business Office
by the 1st of the month. There must be a credit on the student’s
account as of the 1st of the month to receive a check on the 10th. To
receive a check on the 25th of the month the student must complete a
Refund Request form via the web or in person in the Business Office
by the 15th of the month. There must be a credit on the student’s
account as of the 15th to receive a check on the 25th.
Download the Refund Request Form >>>
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