How to Make Appointments:
If I send one of the Counseling Center staff an email, how much information should I provide?
Please provide us with days and times that you are available for appointments. Please remember that email is not a private or confidentially secure means of communication, so limit the information you provide to us. In order to ensure your confidentiality and protect your privacy, clinical counseling sessions cannot be provided through email. Please consider this as you communicate with us through email. Additionally, the Counseling Center staff does not maintain 24 hour access to their email accounts and may not check their email accounts on a daily basis.
How long do sessions normally last?
Initial appointments typically last 60 minutes. During the appointment you will discuss your current issue with a counselor and he or she will then make a recommendation for assistance. This recommendation may include a referral to our services such as workshops, group counseling, or individual counseling. Individual follow up counseling sessions may last 30-50 minutes in length encompassing one and up to eight sessions in an academic semester. Group counseling is 90 minutes.
What if something comes up and I can’t make it to a scheduled appointment?
When you request services at the Counseling Center, time is reserved on a counselor’s schedule for your appointment. Thus, missed and canceled appointments prevent valuable, limited staff time from being offered to other students in need. Please call if you will be late or need to cancel or reschedule an appointment. We would appreciate as much advance notice as possible, preferably, at least 24 hours prior to your appointment time. The Center may terminate counseling services if two consecutive or three total appointments are missed (i.e., not canceled 24 hours prior to the session). Services may also be terminated if an excessive number of sessions are canceled.
We are located on the top floor of Cooley Hall, in rooms 301-307.
Hours of operation are Monday through Thursday 11am-7pm and Friday 9am-5pm.
The Counseling Center is free to all matriculating students who are enrolled in degree-seeking programs. Distance learners are provided teletherapy, however due to state licensure laws, students need to reside in Virginia to receive counseling. Clinicians will be happy to consult with online SU students residing out of state to provide appropriate resources.
For Faculty and Staff requiring counseling services, please check with Human Resources at 540-665-7393 about their EAP program.