Etrieve Upgrade: Mandatory Etrieve upgrade will begin at 3 p.m. on Thursday August 11, 2022. Etrieve’s downtime is expected to be 2 hours. An email will go out from the Help Desk informing all Faculty, Staff, and Students when Etrieve’s upgrade is complete. For any questions, please contact Samantha Saffelle, ssaffell@su.edu.