The Shenandoah University Division of Athletic Training does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.
If you need to cancel attendance in the course, you will be refunded your entire course fee provided that the cancellation is written to Rose Schmieg at firstname.lastname@example.org within two weeks (14 days) prior to the start date of the course. If a cancellation is made closer to the course than 14 days, the attendee will not be reimbursed for the course, but his/her fee will be transferred to a fee for a future continuing education course. The attendee will have two years to use this transfer fee.
Shenandoah University Division of Athletic Training is committed to providing high quality continuing education that meets the needs of its participants in a professional manner. In the event that a participant needs to report a grievance regarding a course or the process of registering for a course, the grievance needs to be emailed to Rose Schmieg at email@example.com stating the nature of the grievance including the participants in the problem, date of the problem, and what he/she is seeking from this grievance. Each grievance will be handled on an individual basis. Regardless of the outcome, the person who filed the grievance will receive a phone call and written correspondence as to how the grievance is being handled and why.