Shenandoah University’s 1098-T Tax Form Resource Center
Starting in 2022, you may consent to access your 1098-T tax form in Hornet Hub. Shenandoah University will remain in partnership with Heartland ECSI. 2023 1098-T tax forms and previous years 1098-T tax forms will be available via Heartland ECSI. 2022 and 2023 1098-T tax forms will be available in Hornet Hub.
Hornet Hub access to 1098-T Tax forms
- Log into Hornet Hub
- Select the “Tax Information” tile
- Select “1098 Information”
- Select the radio button for “Receive my 1098 only in electronic format”. If you choose to withhold consent, you will not be able to view your 1098-T in Hornet Hub.
- Select “Save”
- Electronic 1098 Consent History will update with the date, time, and status.
- Once the 2023 1098-T tax form is available you will be able to click on the link to view and/or print.
- Only 2022 and 2023 1098-T tax forms will be available in Hornet Hub
Heartland ECSI access to 1098-T Tax forms
- Click here to sign-up for electronic delivery of your 1098-T tax form. The sign-up deadline for the 2023 tax year is December 31st, 2023.
- For tax years 2007 through 2023, 1098-T forms may be printed by visiting ECSI (heartland.ecsi.net). See FAQ’s for instructions on how to retrieve your tax form(s) for the current and/or prior years if need be.
- After reading the information above, you may contact us by e-mail or phone with questions about the information on your tax form. Please provide us with your student ID#, which is located in the last box on the left of the 1098-T tax form. We will attempt to contact you within 2 business days.
1098-T Contact Information:
Phone: (540) 665-5588
E-mail: 1098t@su.edu
What’s New for 2023 and Frequently Asked Questions & Answers about the 1098-T tax form
Q: What is a 1098-T tax form?
A: A 1098-T tax form is filed by Shenandoah University for each student who in enrolled for academic credit during the calendar year and for whom a reportable transaction is made during the calendar year. This form is to be used by students and/or parents in determining if they qualify for the education deductions and/or tax credits offered by the IRS on their federal income tax returns.
Q: What is qualified tuition and related expenses?
A: Qualified tuition and related expenses are tuition and fees a student must pay to be enrolled at or attend an eligible educational institution. Shenandoah University’s qualified tuition and related expenses include tuition charges, applied music lesson fees, lab fees, mandatory technology fees, activity fees (condition of enrollment), studio recording fees, and distance education fees. Qualified expenses do not include: Room and board charges, late registration fees, insurance, books, equipment, transportation, and similar personal, living, or family expenses.
Q: What do the amount boxes on the 1098-T tax form represent?
A: Box 1: The amount reported is the total amount of payments received less any reimbursements or refunds made during the calendar year that relate to the payments received for qualified tuition and related to the payments received for qualified tuition and related expenses during the same calendar year. This amount is limited by the amount of qualified tuition and fees posted within the calendar year, plus any unused carryover charges from the prior year (if applicable).
Box 4: Reimbursements or refunds of qualified tuition and related expenses made in 2023 that relate to payments received that were reported for a prior year after 2002.
Box 5: Total amount of scholarships or grants that Shenandoah University administered and processed during the calendar year for the payment of the student’s cost of attendance.
Box 6: Reductions to the amount of scholarships or grants that were reported in a prior year.
Box 7: Amounts in box 1 include amounts applicable to an academic period in the next calendar year
Box 8: Whether or not you were enrolled at for at least ½ time or more during any semester during the calendar year.
Box 9: If you were considered a graduate-level student during the year.
Q: Were all students issued a 1098-T tax form?
A: No, 1098-T tax forms were not issued to students who took courses for which no academic credit was offered or to nonresident aliens. These are the exceptions granted to educational institutions by the IRS.
- If you are a nonresident alien, you must request a 1098-T tax form prior to the cutoff date, March 23rd, by sending an email to 1098t@su.edu. After the cutoff, SU will not be able to file a 1098-T tax form for you.
Q: Why did I receive a 1098-T tax form if I was not enrolled at Shenandoah University during the calendar year?
A: Students who had prior year adjustments to their qualified tuition and related expenses and/or scholarships and grants or future year charges for qualified tuition and related expenses and/or scholarships and grants during the calendar year were issued a 1098-T to reflect these transactions.
Examples:
- A student enrolled in 2022 or prior and had qualified tuition and related expenses or financial awards reversed in 2023 received a 1098-T tax form with the reductions reported in Box 4 and/or Box 6 of the 1098-T tax form.
- A new student who enrolled in 2022 for the spring term beginning in January 2023 and had qualified tuition and related expense payments and/or financial aid awards on his/her student account during 2023 received a 1098-T tax form with the amounts reported in Box 1 and/or Box 5 of the 1098-T tax form. In addition to the amounts being reported on the tax form, an “X” is marked in Box 7 of the tax form to indicate that the amount in Box 1 includes amounts for the academic period beginning in January 2023.
Q: I am a US Citizen and I was enrolled for academic credit at Shenandoah University during the calendar year but did not receive a 1098-T tax form?
A: This would apply to students who were only enrolled at Shenandoah University for the Spring term of the calendar year and who had no qualified tuition and related expense payments and/or financial aid awards transactions on their student account during the year, i.e. May 2023 graduates who were billed for their Spring term in November or December 2022. These students were issued a 1098-T tax form in 2022. Since there were no reportable transactions in 2023, a 1098-T tax form is not required to be filed.
Q: I did not pay Shenandoah University any money during the calendar year, why was I issued a 1098-T tax form?
A: The 1098-T tax form is issued to students who had qualified tuition and related expenses and/or financial aid awards during the year. Your tuition may have been paid by your employer, student loan, outside scholarship, etc. The tax form filing is not based on cash paid to Shenandoah University by the taxpayer. It is based on qualified tuition and related expenses in which payments were made on your student account during the year. You will need to contact your tax advisor to determine your eligibility for taking the tax credits/deductions on your federal income tax return.
Q: How do I access my 1098-T in Hornet Hub for 2023?
A: To access your 1098-T in Hornet Hub, you must consent to “receive your 1098 only in electronic format”.
- Log into Hornet Hub
- Select the Tax Information tile
- Select 1098 Information
- Select the radio button for “Receive my 1098 only in electronic format”
- Select “Save”
- Electronic 1098 Consent History will update with the date, time, and status.
- Once the 2023 1098-T tax form is available you will be able to click on the link to view and/or print.
- Only 2022 and 2023 1098-T tax forms will be available in Hornet Hub
Q: How do I download my 1098-T from the ECSI website for year(s) 2022 and prior?
A: Please visit https://heartland.ecsi.net/.
There are three steps to access your 1098-T tax form.
Step 1: Create a Profile
You will need to create a profile to connect an account and access your 1098-T tax form. See Create a Profile below for step-by-step instructions.
If you already have a profile, you can skip Step 1 and go directly to Step 2 to connect your tax form account to your existing profile.
Step 2: Sign In To Your Profile
Now that you have created your profile, you will need to sign in to the profile to complete step 3 of this process. See Sign In To Your Profile for step-by-step instructions.
Step 3: Connect an Account
Once you have created a profile, you will need to connect your tax form account to your profile. See Connect An Account for step-by-step instructions.
IMPORTANT! You will need your Heartland Key to connect your account and view your tax form. See Connect An Account for instructions on how to locate your Heartland Key.
Create A Profile
To create a profile, click on the Sign In | Register link in the top right of the web page. Go to the Register and Create A New Profile area on the right side of the page. Follow the instructions below.
Step 1: Think of the username you want to use and enter it in the Username field. Then think of a password you want to use and enter it in the Password field. You will need to re-enter the Password in the Confirm Password field. Click on the Continue button.
Step 2: Enter your contact information including your first and last name, date of birth, phone number, and email address. Click on the Continue button.
Step 3: Enter your address including street, city, state and zip code. Click on the Continue button.
Step 4: Select three (3) security questions and enter your security answers. Check the reCAPTCHA checkbox and click on the Save Your Profile button.
When your profile is successfully created, you will be returned to the Sign In page.
Sign In To Your Profile
To sign in to your profile, click on the Sign In | Register link in the top right of the web page. Go to the Sign In To An Existing Profile area on the left side of the page. Follow the instructions below.
Step 1: Enter your username and password. Click on the Continue button.
Step 2: Choose how you want to receive your verification code. Check the reCAPTCHA checkbox and click on the Send Verification Code button.
NOTE: You can receive the code via text if you entered a mobile number for your profile. Otherwise, you can receive your verification code via automated call or email.
Step 3: Enter the verification code that you received in the Verification Code field. Click on the Continue button.
When you have successfully completed the Sign In process, you will be directed to the Your School Accounts page. This is where you will need to connect your tax form account to your profile to view or print your 1098-T(s).
Connect An Account
To connect an account to your profile, use the following steps.
IMPORTANT! You will need your Heartland Key to connect your account.
Step 1: Click on the Connect An Account tile from the Your School Accounts page.
Step 2: On the left side of the page, enter your Heartland Key and click the Continue button.
If you don’t have your Heartland Key, you can search for it by clicking on the lookup link for 1098-T forms under the Search for Heartland Key on the right side of the page. Enter the requested information and click on the Find My Heartland Key button
If you cannot locate a match, you will need to call our Contact Center at (866) 428-1098 for assistance.
View Your 1098-T Tax Information Online
After you have created a profile, signed in to your profile, and connected your tax form account, you can view your 1098-T tax information.
From the Your School Accounts page, click on the tile/card that is displayed for the school. Then, click on the View Account button. Your tax form information will be displayed on the page.
View Or Print Your 1098-T Tax Form
After you have created a profile, signed in to your profile, and connected your tax form account, you can view your 1098-T tax form.
From the Your School Accounts page, click on the tile/card that is displayed for the school. Then, click on the View Account button. Your tax form information will be displayed on the page.
IMPORTANT: You must turn off pop-up blockers to view your form in the IRS Form 1098-T format. To turn off your pop-up blockers, visit the Tools or Settings menu for your specific browser.
Click on the View/Print Statement link to the right of the tax form information section. Your form will be presented in the IRS Form 1098-T format in your browser’s standard print dialogue box. Follow the print instructions for your particular browser to print the form to your local printer.
B: PLEASE NOTE THAT YOU DO NOT HAVE TO SIGN UP FOR E-CONSENT IN ORDER TO VIEW YOUR STATEMENT ELECTRONICALLY. You may view it electronically at any time.
Q: Can I sign up for paperless statements or electronic delivery?
A: Yes! You may access your 2023 1098-T tax form via Hornet Hub. We are partnered with Heartland ECSI, where you will be able to access your 2023 1098-T tax form and previous years tax forms. If you would like to receive your 1098-T tax form electronically, please give your consent by following the links provided below for both Hornet Hub and Heartland ECSI and follow the step by step instructions.
The benefits to receiving electronic notification are:
- Online delivery provides access to the form 1098-T earlier than the traditional mailing process.
- Online delivery eliminates the chance that the 1098-T will get lost, misdirected or delayed during delivery, or misplaced once the student receives it.
- Signing up for online delivery is easy and secure.
- Students can receive their 1098-T form even while traveling or on assignment away from their home address.
- To give consent to receive your 1098-T form electronically, click on the link below and follow the simple instructions to sign up!
Sign up to access your 1098-T tax form in Hornet Hub
- Log into Hornet Hub
- Select the “Tax Information” tile
- Select “1098 Information”
- Select the radio button for “Receive my 1098 only in electronic format”
- Select “Save”
- Electronic 1098 Consent History will update with the date, time, and status.
- Once the 2023 1098-T tax form is available you will be able to click on the link to view and/or print.
- Only 2022 and 2023 1098-T tax forms will be available in Hornet Hub
Sign up to receive your 1098-T tax form Electronically in Heartland ECSI
- Visit https://heartland.ecsi.net/index.main.html#/access/eConsent
- Sign up for Electronic Statements by entering your School, First Name, Last Name, Social Security Number, School Student ID, and Email Address (with the option to include an alternate email address). Heartland ECSI’s website is a secure website and Heartland ECSI will not share your private information with anyone. This notification is strictly sent to gather your consent for receiving an electronic 1098-T Form.
- Check the box and click submit.
The deadline to sign up for electronic delivery for the current tax year is December 31st, 2023. If you sign up after the deadline, you will still receive a paper statement via the U.S. Postal Mail, and the following tax year you will receive the electronic copy. However, you may still view it electronically at any time by visiting heartland.ecsi.net and following the instructions listed earlier in the FAQ’s. By signing up for electronic delivery, it merely lets you know when it is ready to be viewed. Otherwise, you may still view your statement at any time.
Please be aware that you will only be able to view your 2022 and 2023 1098-T tax forms in Hornet Hub if you select the radio button for “Receive my 1098 only in electronic format” and save the updated information. If you choose to withhold consent, you will not be able to access your 2023 1098-T tax form in Hornet Hub.