Preparing for Online Learning

Since our announcement yesterday to go online for two weeks starting Monday, March 16, we have received many of thoughts, concerns, questions and suggestions.

Know that we are working our hardest to provide you with answers to your questions and concerns. Please check the website at su.edu/coronavirus and our COVID-19 FAQs for more information.

Although all classes are online, our main campus, the Health Professions Building, and our Northern Virginia and Winchester-area locations remain open, and we are ready to provide the assistance you need to succeed during this time of uncertainty.

Going Online

Please visit the Just Keep Learning site to prepare for online learning. This has very important information and should be reviewed carefully.

Please know that the Institutional Computing Help Desk is available to answer your questions should you run into any issues with your iMLearning equipment or if you are having technical difficulties with software like Zoom, Google, Office, etc. Please call 540-665-5555, email helpdesk@su.edu, or visit Howe Hall, Room 142, for assistance. We want to make sure you know that technology support is available should you need it.

The Zoom support page is at https://support.zoom.us. It features video tutorials as well as daily live-training sessions.

Study Abroad

As this is a rapidly changing situation, we have been in constant contact with our study abroad students and have encouraged them to consider returning home. We believe that travel might become more challenging, and returning to the United States might become more difficult, as time passes.

Social Distancing

Social distancing is vital for your health. Although you are young, please see value in doing this. And, with most events canceled around you, the temptation will be strong to hang out more together. However, please keep social distancing in mind, especially if you are sick.

We know this is a tough and confusing situation, but please know we are listening to you and care about your health, education and concerns.

Shenandoah’s mission statement calls on us to be “ethical, compassionate citizens who are committed to making responsible contributions within a community, a nation and the world.” By taking these steps, including social distancing, we are playing a part in efforts to slow the spread of this illness and hopefully lessen its impact on our communities.

Today, Governor Ralph Northam declared a state of emergency for Virginia due to the spread of the coronavirus. Shenandoah continues to monitor the situation and what this declaration will mean to our university community. Please continue to monitor our website and check your email for additional updates.