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Public Safety

To quickly contact Public Safety call 540-678-4444 or, in case of emergency, call 911.

Special Announcement: Hoverboards are not permitted on campus because of safety and fire risks. Published policies regarding automobiles, motorcycles, mopeds, skates and skateboards are being amended to include hoverboards. Hoverboards, also known as smartboards or balance board, are being scrutinized across the country for their potential to ignite in flames. The U.S. Consumer Product Safety Commission has counted more than 20 hoverboard fires in 17 states as of January 2016. Therefore, the new Shenandoah University policy states: “The use and storage of hoverboards on campus property is not permitted because of safety risks.”

Message from the Director

Keeping the Shenandoah University community safe and secure is our primary concern, and customer service is our number one responsibility. Shenandoah University subscribes to the “community policing” model, which means we ask everyone for help with campus safety and security issues. If you observe anything that gives you cause for concern, do not hesitate to notify the Department of Public Safety. We will promptly and professionally respond to each and every phone call or personal interaction. Public Safety officers are available seven days a week, 24 hours a day every day of the year.

As part of the Division of Student Affairs, the Department of Public Safety is also committed to the total learning process for Shenandoah students; we believe in our mission to “educate and inspire.” Public Safety officers are committed to helping all members of the university community make educated decisions that foster positive experiences during their journey at Shenandoah.

You can always reach the Department of Public Safety at (540) 678-4444 or safety@su.edu.In an emergency, use one of the blue emergency phone towers or, in an extreme emergency, do not hesitate to call 911 first and then DPS if possible.

I look forward to helping provide the level of professional service and education you and every member of the Shenandoah University community deserves.

Rick Frye
Director of Public Safety
Shenandoah University

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Missing Person Registry

The United States Congress has directed Colleges and Universities to develop procedures to handle reports of missing students. The intent is to minimize delays and confusion during a missing person investigation. In keeping with the new federal regulations and to improve the general safety and welfare of the Shenandoah University student body, all students of the university are urged to provide any and all names and contact information of those individuals they authorize to be contacted if the student has been declared missing. Information provided will be registered confidentially and will be accessible only to authorized officials in the event of an investigation. 

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