Fay A. Shadley-Mullin ’93, ’18 had a great experience transferring to Shenandoah University from George Mason University. “I much preferred the smaller class sizes and felt more connected to my professors who were very accessible, even to help on weekends,” said Shadley-Mullin.
Her fondest memory of Shenandoah was passing former Professor of Chemistry John Happ’s organic chemistry class. “This was by far the hardest science class in my undergrad studies,” said Shadley-Mullin. “Lots of extra help, but Dr. Happ made learning fun.”
Shadley-Mullin is a laboratory program manager for Valley Health, serving a total of nine Urgent Care/Employer Health/Quick Care Centers in Virginia and West Virginia. She works directly with these facilities to ensure compliance with all regulatory statutes at the Urgent Care sites and employer health with additional support to Valley Physician Enterprise Doctors and the Ambulatory Medical Groups.
“In the fall of 2019, I led the entire Urgent Care and Employer Health network to it’s most successful accreditation with the UCA where we achieved the highest level of distinction for UC’s nationwide,” said Shadley-Mullin.
She is also responsible for all the laboratory testing at these facilities and oversees all quality aspects in the laboratories and services provided to their patients. Shadley-Mullin also performs and maintains provider/staff orientations and competency records, along with researching new lab instruments and test procedures.
The most rewarding experience in Shadley-Mullin’s career was having a boss who encouraged her to strive to grow professionally when she first started out in the healthcare field, even if it meant that she had to leave their department for a promotion in another area of the company.
Shadley-Mullin believes that her education from Shenandoah allowed her to “continue professionally in the field of laboratory medicine, specializing in microbiology and chemistry.”
Shadley-Mullin’s advice to students is: “Don’t wait to gain experience in your chosen field. Seek out experiences which will provide insight to the real working world.”
Written by Harley Ryan ’16
Assistant Director of Donor & Alumni Relations